SUPPORT

For now; only Sweden. Soon you will be able to order from Danmark, Norway, and Finland.

Sweden
The shipping cost for deliveries in Sweden is 49 SEK. Buy two or more glasses shipping is free of charge!

Prestige Eyewear can only be purchased within Sweden with these payment methods:

- Invoice
- Part payment
- MasterCard and Visa
- Direct Bank withdrawal using BankID

Products are normally sent the following business day. Deliveries within Sweden normally arrive within 2-3 working days. 

When we send the goods, you will receive a confirmation email with a tracking number.

We have a 30-day return policy. In order to return an item please do the following:

1. Fill in the questionnaire on the packing slip. Enter the reason for the return.
2. Reset the product and all parts of the original packaging that you put in the box that the goods were delivered in. Tape carefully.
3. Attach the enclosed return form on the outside of the package.
4. Submit the package to your nearest post office.

Do you want to make a change? Please contact customerservice@future.se. NOTE! Enter your order number and change in the subject line.

Klarna
Repayment by PayPal takes place immediately once the goods have been returned to us. 

Paypal
For goods purchased with Klarna, the invoice will be canceled as soon as the return is approved.

If your products for some reason should break, you can take them back to the store where you bought them. If you bought them online from us please contact customerservice@future.se. NOTE! Enter your order number and reclaim in the subject line.

To be sure that your glasses will maintain their function for a long time, it is important that you store them in appropriate cases when you do not use them. It is also important that you clean the glasses often, especially lenses. Do not touch the lens with your fingers, and always use a dry cloth to clean the lenses. Never use chemicals for cleaning!

For best results, use a dry cloth to clean the lenses. Warm water (not hot) and soap can be used carefully to remove more stubborn dirt on the lenses. Clean them frequently and your glasses will live longer. Never use chemicals!

On all our products there is a product description, as well as a specification. Would you like to read more about Prestige sunglasses? Click here.
If you want to know more about us and the history of Prestige? Click here.